Information we collect
We collect information you choose to provide when you contact us or submit a website form. Depending on the request, this may include your name, company or organization, email address, phone number, facility or equipment details, and the contents of your message.
Our website hosting and security providers may also process limited technical data such as IP address, browser type, device information, request timestamps, and server logs as needed to operate, secure, and troubleshoot the website.
How we use information
We use information for legitimate business purposes, including to:
- respond to inquiries and requests for certification or service;
- prepare estimates, coordinate scheduling, and communicate about work;
- maintain business, customer-service, and compliance records;
- protect the website and our systems from misuse, fraud, or security threats; and
- comply with legal obligations and enforce applicable agreements.
Data retention
We retain inquiry and business information for as long as reasonably necessary to respond to requests, provide services, maintain appropriate business records, satisfy legal or insurance requirements, resolve disputes, and protect our legitimate interests. Retention periods may vary based on the nature of the information and the relationship.
Security
We use reasonable administrative and technical safeguards designed to protect information. However, no website, email service, network, or storage system can be guaranteed to be completely secure, and we cannot promise absolute security.
Your privacy choices
You may contact us to ask about personal information you have submitted to us and to request correction or deletion where appropriate. Some information may need to be retained for legal, contractual, insurance, security, or ordinary business-record purposes.
We do not knowingly use this website to collect personal information from children under 13.
Third-party services
Third-party providers maintain their own privacy practices and terms. Use of their services is subject to those providers’ policies. This policy applies to American Air Flow’s handling of information through this website and does not control independent third-party websites or services.
Changes to this policy
We may revise this Privacy Policy as our website, services, or legal obligations change. The “Last updated” date at the top of this page identifies the current version.
Contact us
Questions or privacy requests can be sent to contact@american-airflow.com or by calling (401) 829-2946.